Mailing Solutions

TED Box

Deliver the best to your customers with TED Box – a new delivery service with SMS updates of shipment status and convenient collection at letterboxes.

TED Box refers to Trackable eCommerce Delivery into the letterbox. TED Box is an affordable letterbox delivery service for small packet items with 24/7 tracking on website & mobile app from the point of lodgement, it also comes with SMS notifications that will be sent to recipient prior to delivery and upon successful delivery.

Weight Step Cost Delivery Restrictions
≤ 250g $2.20 2-4 working Days

Weight Limit: 2kg

Max Dimensions: 340mmx 240mm x 70mm

≤ 500g $2.60
≤ 1kg $3.20
≤ 2kg $4.20

Prices are inclusive of GST

How Does TED Box Work?

 

1. Small packets lodgement at our Bulk Mail Centre

  • Items will be scanned individually for tracking.
  • Delivery status will be updated on SingPost Web & Mobile App

2. Sorting of packets at our Delivery Base
 

  • Daily report on delivery status will be sent to sellers via email
  • Delivery status will be updated on SingPost Web & Mobile App

3. Delivery to recipient’s letterbox
 

  • Pre-notification SMS will be sent to recipient
  • Delivery status will be updated on SingPost Web & Mobile App

4. SMS sent to customer once item is delivered.

 
1. Small packets lodgement at our Bulk Mail Centre
  • Items will be scanned individually for tracking.
  • Delivery status will be updated on SingPost Web & Mobile App
2. Sorting of packets at our Delivery Base
  • Daily report on delivery status will be sent to sellers via email
  • Delivery status will be updated on SingPost Web & Mobile App
3. Delivery to recipient’s letterbox
  • Pre-notification SMS will be sent to recipient
  • Delivery status will be updated on SingPost Web & Mobile App
4. SMS sent to customer once item is delivered.

Need to enquire about the status of your TED Box delivery? Send us a Service Enquiry.

TED Box Delivery Guidelines

  • Items of up to 2kg can be sent via TED Box
  • Packages must be kept within 340mm x 240mm x 70mm with TED Box label on the packaging
  • TED Box is great for sending:
    • Fashion accessories
    • Clothing
    • Cosmetics
    • Stationery
    • Health food

Keen to know more? Contact your Account Manager or send us an enquiry to get started!