Marketing Solutions

Manage Redemptions at Post Offices

As marketers or brand owners, managing redemptions, promotions and rewards for your customers can take up a lot of your time and resources. Why not let us take care of the fulfillment while you focus on your business?

Why Us?

 

Trusted Brand
by consumers & business partners

57 Locations
as redemptions centres

Well-trained
and friendly service ambassadors

Systematic Fulfilment
& good tracking process

Secure Storage
for your vouchers & gifts

Trusted Brand
by consumers & business partners

57 Locations
as redemptions centres

Well-trained
and friendly service ambassadors

Systematic Fulfilment
& good tracking process

Secure Storage
for your vouchers & gifts

 

How Will My Redemptions Work?

Whether you are running a simple, basic redemption mechanic or need help with more complex ones, we can help you manage your incentive program and delight your customers.

Basic 'show and redeem'
redemption flow

1 Share with us your promotion details before start of promotion.
2 Customer presents redemption letter & identification document at Post Office (eg. NRIC) for verification.
3 Your customer receives their gift upon verification.

 

Complex redemption
execution

 

Complex redemptions are those that involve checking of amount spent or product (SKU) codes reflected on receipt.

Example: Spend $25 on Nivea products at specific retail outlets and redeem a free $5 voucher from Post Office.

1 Share with us your promotion details before start of promotion.
2 Customer presents redemption letter & identification document at Post Office (eg. NRIC) for verification.
3 Checks on the participating retailer, amount spent / product codes will be done by our service ambassador before handing over the rightful gift to customers.

 

For all redemption fulfilments that are made over the counter:

  • Redemption will be tracked by capturing customer's details and quantity redeemed into SingPost POS system.
  • Receipt will be generated for customer's record purpose.
  • For your back-end reconciliation purpose, the number of redemption letters/ receipts collected will be delivered to you at the end of campaign.

 

Get in Touch

Reach out to us today to know more about our rates and placements.

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